Question: “So… what DO you do as a small business consultant?”
This is asked often. Simply stated, I uncover the root cause of problems, provide information and assist with making better use of the...
Continuing our ThanksLiving
Our family knows how blessed we are to have everything we need. I am grateful that my children have also been able to understand and...
Customer Service: Don't forget to GREET
A greeting received from the sales associate whether in person or on the phone can change the course of the entire sales interaction....
